Thursday, July 12, 2007


As is probably well known, I work in IT. I'm about the most security minded individual on the planet. If it ain't over SSL or 128-bit encrypted, none of my personal details are entered. How is it, then, that someone has managed to spend £2000 of my money? As I said on my own blog, if it had been over a lost weekend of alcoholic blur, I would probably take it on the chin. The fact of the matter is that it was all done when I was in hospital so had no access to the internet at all, and would not have been able to type anyway thanks to the substantial quantities of valium I was subjected to.

The telling trait is that is all spent in Euros. I spend in pounds sterling and dollars only. Call me an infidel, but I do not believe in the Euro. That and the fact that I could not possibly have bought four items from a company I have never heard of in bloody Euros when I was parallel to the floor in a hospital bed, sedated to my hilt. For God's sake, I couldn't even remember whether my cousin had visited me so I doubt I would have found a computer, logged on to t'interweb and spent £2000 on anything. If I had, I would expect cruise tickets today and a fantastic holiday. Unfortunately, I suspect I am not that bright when I'm sick, so I've been electronically mugged.

Thankfully the bank have been brilliant. They'll have it sorted in days. They watch spending patterns and me buying something in Euros raised their eyebrows once I pointed it out. I send dollars to the US, occasionally buy things in dollars, but the rest is all sterling. I have never once used Euros, so they agreed with me straight away. Lloyds my peeps, Lloyds. Their customer service is second to none. Within three days, I'll have a new card and all the fraudulent spending refunded to my account. That is service.

All I can do is advise what I always do, which obviously isn't enough. Make sure you only order over SSL (https) and make sure it's 128-bit encryption. God knows how whomever managed to get my details (maybe I should not have taken my wallet into hospital with me), but I will track the swines down -- even if the bank can't.

Stan? Opinions? Help?

1 comment:

Stan said...

Personally only use reputable online sites like Amazon, Expedia etc. and Mrs Stan and I make liberal use of the shredder.

Transactions that scare me are petrol stations and restaurants.

Also from my long experience of telecom Billing systems, I know just how much useful data would be available to an IT insider with fewer scruples than myself.

There's a mobile company (guess) that has just been slapped because their Customer Service people were using each others logins and getting access to stuff they shouldn't oughta.