"Dear Stan,Here's what my loud and clear feedback would have been if they'd bothered asking me :-
We've been asking Orange customers what they want from a credit card.
The feedback was loud and clear."
"What the flippy heck are you doing asking us about credit cards?? If you've got some time on your hands you should be improving your rotten customer care and billing systems or your slightly iffy network coverage in Stanshire.
No, I do not want an Orange credit card - for the same reason that I don't want a Bradford & Bingley mobile phone.
Now get back to work, and the next time you contact me the message had better be about mobile phones, preferably containing the words 'free' and 'upgrade' '"